Shopper Experience Index Report

As consumers weigh their purchases more carefully, creating a winning shopping experience is more important than ever. But what, exactly, does a winning shopping experience look like in 2024? And how can brands and retailers achieve it with ever-tightening budgets? This year’s Shopper Experience Index from Bazaarvoice has the answers.

With research from more than 7,000 consumers and 465 brands and retailers across 7 global markets, this report uncovers how the current economic climate is impacting shopper behavior and how to plan your 2024 strategy against the latest comprehensive consumer research — the information you need is just one click away.

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