The retailer is developing a gateway for AI-powered shopping, while Walmart and Sam’s Club Connect execs point to opportunities for brands to influence product discovery in conversational experiences.
Epsilon's Gillian MacPherson explains how aligning customer identity and data across teams improves personalization and measurement without needing a complete organizational overhaul.
Seven signals are defining the future of commerce, media and the shopper experience.
Read on for insights from leading brands, retailers, agencies and tech providers.