Customer Experience

The Canadian retailer is also cutting its mutual exclusivity with Ocado.

The Canadian retailer is also on track to convert dozens of stores, primarily to its hard discount format.

Ports will be installed at the grocer's stores in Ontario and Quebec.

Located in a shopping mall, the store offers an immersive, local and personalized experience that emphasizes the art of coffee-making.

By 2026, more store associates will be able to manage pricing, inventory, order fulfillment and customer interactions using a mobile device.

Our exclusive research examines how brand, retailer and agency professionals are leveraging AI, including their concerns about the technology and how they plan to continue to use it.

A Smarty study reveals that 43% of U.S. adults purchased something because of a targeted ad on social media. The survey also examines how social is influencing generations, recommendations and privacy.

Lowe's Style Studio launched on the Apple system in February. It will be tested this month at stores in North Carolina, New Jersey and California.

A limited-time Compassion Store in New York rewarded small acts of compassion with free items, while pop-ups at select Walmart stores are available through June.

Dollar General Media Network has partnered with Criteo to support its onsite sponsored ad offerings and eventually extend access to newer ad formats later this year.