Customer Experience

Fantasy Ruby Red features a unique custom can design that brought characters to life through an immersive physical and AR-enabled launch event in Los Angeles.

ON's new clients include luxury and premium brands, Kut from the Kloth, Business & Pleasure Co. and N+Bikes.

Wegmans, Publix, Trader Joe's and H-E-B are ranked the highest for customer experience, according to syndicated research from Market Force.

This retail media advice includes creating adaptable technology and leveraging integrated insights.

Smart carts, product demos, flexible shopping experiences and holistic health are among the trends being shaped by rapidly evolving customer expectations, according to research from 84.51°.

The brand’s first visual overhaul in 14 years was unveiled a year ago, but it is rolling out across more than 120 markets this year.

The Lowe's Style Studio is a virtual home improvement app that uses spatial computing technology and preset styles curated by Lowe's to help customers visualize and design their kitchen using the 3D headset.

We cover the tech tools that are driving consumer understanding, engagement and conversion along the path to purchase.

SEG continues to own and operate Harveys Supermarket and Winn-Dixie grocery stores ahead of its merger with Aldi.

The small-format consumer electronics retailer will operate through a partnership with Best Buy Canada and telecommunications company Bell.