Customer Experience

When Therabody wanted to launch its products in third-party retailers in the U.K., the fitness and wellness brand turned to experiential agency Stellar Global.

Wakefern adds Caper Carts to ShopRite stores in the Philadelphia area, while Price Chopper and McKeever's Market & Eatery stores in Missouri deploy the technology.

The retailer's chief marketing officer took the stage as the opening keynote at the Path to Purchase Institute event in Chicago.

The Canadian retailer is also cutting its mutual exclusivity with Ocado.

The Canadian retailer is also on track to convert dozens of stores, primarily to its hard discount format.

Ports will be installed at the grocer's stores in Ontario and Quebec.

Located in a shopping mall, the store offers an immersive, local and personalized experience that emphasizes the art of coffee-making.

By 2026, more store associates will be able to manage pricing, inventory, order fulfillment and customer interactions using a mobile device.

Our exclusive research examines how brand, retailer and agency professionals are leveraging AI, including their concerns about the technology and how they plan to continue to use it.

A Smarty study reveals that 43% of U.S. adults purchased something because of a targeted ad on social media. The survey also examines how social is influencing generations, recommendations and privacy.