Customer Experience

The majority of consumers are open to sharing their email address with a brand in exchange for an incentive, while only 21% will share demographic information, according to research from Decile.

Danone is the first brand to pilot the offerings.

The Sobeys banner's Burlington South location is its 21st store in the Greater Toronto Area.

The U.K. grocer will leverage NCR Voyix cloud technology and roll out next-gen self-checkout systems that deliver personalized promotions and speed up the customer journey.

Instacart’s pick-to-light functionality enables couriers to select a requested item on their phone to trigger a flash on the corresponding shelf label.

Canadian grocer's Fresh Promise policy replaces (and offers a refund for) unsatisfactory fresh produce.

Instagram makeup artist Mitchell Halliday’s Made by Mitchell beauty brand launched on Boots.com on July 3 and is rolling out to 95 Boots stores throughout the month as the U.K. retailer continues to recruit high profile brands in the category.

A new report from Momentum Worldwide explores Gen Z behaviors as consumers and their desire for authentic connections.

The emerging THC seltzer brand's "Get Together" campaign will utilize a diverse mix of media, including DOOH ads and user-generated content, to position cannabis consumption akin to traditional BevAlc marketing.

Circle K's parent company is making upgrades to the majority of its locations through its "One Touch" initiative.