Unilever Kroger Scents of Confidence
Marketer: Unilever
Agency: Arc Worldwide
Reggie Categories: Age-Targeted Marketing (BRONZE); Shopper Marketing, Retailer-Specific or Omnichannel Marketing (GOLD)
Today’s tweens are increasingly exploring their gender identity outside of traditional norms. Yet this aspect of their personality is rarely (if ever) recognized by mass deodorant brands, which are typically labeled either “for men” or “for women” and are almost entirely oriented toward adults.
In order to boost sales of its deodorant brands and grow overall category sales at Kroger, Unilever set out to build a relationship with tween parents by providing the necessary resources to facilitate their tween’s “first deodorant moment.” At every touchpoint in its “Scents of Confidence” omnichannel campaign, parents were encouraged to shop according to their tweens’ personality and passions — not their gender.
The program featured a multi-page, dynamic experience on Kroger.com and social ads via Facebook and Instagram. Video content tapped into the peers of “Puberty-Puzzled Parents” — i.e., Kroger influencers with teens and tweens who are navigating this life stage. Unilever also sponsored the Kids Zone at Kroger’s Wellness Festival to provide an immersive experience for parents and tweens that helped shoppers confidently explore Unilever brands in real time.
Scents of Confidence saw a 24% penetration lift for household trial of Unilever deodorant and captured repeat purchase of 26% of those new households. The gender-neutral marketing approach helped grow sales by 20% year-over-year, with top brands experiencing significant sales lifts during activation, including Dove (11%), Degree (11%) and Axe (7%).