Loyalty Marketing

The seven-store IGA grocer will replace a majority of its traditional shopping carts with AI-powered Caper Carts over the coming months.

Amazon and Chewy rate the highest for customer satisfaction going into the 2023 holiday season, according to the American Customer Satisfaction Index.

Recent retail news includes BJ's Wholesale Club opening its first Alabama location, and Best Buy's new holiday spots.

Did you miss Retail Media Summit UK in London last month? Catch up on all you missed here.

The retailer will pilot smart vending machines that dole out free product samples and promote brand messaging via digital screens at 10 stores across the U.S.

At P2PI LIVE & Expo, IGA's VP of brand development will explore strategic approaches to retail media and how brands and retailers can deliver more shopper-centric engagement.

We cover the tech tools that are driving consumer understanding, engagement and conversion along the path to purchase.

Enhanced engagement, personalized offerings and trend adaptation are essential in building unwavering customer loyalty, writes Mood Media's Jaime Bettencourt.

​​​​​​​Our proprietary research provides insights on in-store shopping habits and drivers, as well as the overall in-store experience.

Recent retail news includes Rite Aid launching an Ello Market private label, and Ace Hardware bringing back one of its ongoing rewards events.