Customer Experience

As part of its reentry into physical retail, the digital native rolls out to 600 Sephora locations in the U.S. and Canada — while also opening a new flagship store in New York.

Colgate-Palmolive and 1WorldSync share best practices for product content.

Addie's launches a 22,000-square-foot concept store in Norwood, Massachusetts, with $10.1 million in seed funding.

French skincare brand Provence Beauty made its U.S. debut this month at Ulta Beauty stores and Ulta.com.

CI&T's annual report explores consumers’ evolving attitudes and expectations for omnichannel shopping and offers a “2023 Retailers to Watch” list as well as recommendations for delivering an ideal connected retail experience.

Learn how The Mars Agency uses AdAdapted one-click shoppable media solutions to increase consumer purchase intent for brands.

Thought leaders and executives from top retailers and brands, including Mattel and Whole Foods, shared perspectives on where the retail industry is headed in 2023.

The PC company has seen a surge in demand for self-service solutions that integrate digital experiences into brick-and-mortar retail operations.

The two-day event in June, run in partnership with The Tasting Alliance, will bring together consumers with emerging and award-winning brands.