Consumer Services

    • Hannaford Enhances Store Experience

      The grocer focused on enhancing its service offerings, including a greater selection of grab-and-go meal options, expanded pharmacies and additional self-checkout kiosks at five existing stores so far in 2022.
    • Has Online Grocery Shopping Hit a Plateau?

      New consumer research from ChaseDesign explores how online grocery shopping is evolving, how shoppers are engaging with e-commerce services and which retailers are doing it best.
    • Best Buy Opens Smaller, 'Digital First' Store

      Best Buy is testing a new, digitally enabled store format in Monroe, North Carolina, complete with expanded fulfillment options and a seven-foot-tall digital display that greets shoppers.
      a person standing in front of a building