Customer Retention / Loyalty

The retailer triples its Member's Mark Community and launches a "Come Join Us" campaign while unveiling a fresh look to accompany store remodels and new builds.

Here's how brands can turn shopper interactions into learning opportunities, writes Epsilon's Heather Campain.

The warehouse club's member-first creator strategy could reshape what's on the shelf.

From "zebra striping" to return on ingestion (ROI), the definition of an adult beverage is fracturing. Here are the three data points to know in 2026.

Upgraded program brings more savings and perks as well as exclusive member-only benefits.

The platform can analyze internal sales and loyalty data alongside external inputs such as weather, holidays and local events.

Swiftly partnership modernizes promos with unified solution.

Creators are expanding beyond TikTok and Instagram to platforms like Substack, Discord and Reddit, where deeper trust is built through long-form and subscription content.

Here's how brands can make the most of the in-store environment, writes Brandmovers' Francesco Onorato.

Here are four key ways to help your business navigate changes in food assistance.