Loyalty Beyond Transactions: Building the Relevance Engine Here's how brands can turn shopper interactions into learning opportunities, writes Epsilon's Heather Campain. Home Depot Shortens Customers' Wait Times A new AI phone system provides faster support for shoppers calling the retailer with questions and seeking project advice. Harps Deploys AI Shopping Assistant at All Its Grocery Stores SmartMeals provides personalized meal inspiration and an easier way to shop. Target Reveals Multiyear Strategy for Growth The plan from CEO Michael Fiddelke includes investments in store operations and a revival of product development. Why Retail Is Returning to Real Life in 2026 Here's how brands can make the most of the in-store environment, writes Brandmovers' Francesco Onorato. Walmart, Kroger, Home Depot, Others Accelerate Agentic AI Deployments Google’s Gemini-powered AI tools are pushing retailers beyond pilots and into real-world execution across discovery, commerce and customer service. Ace Hardware Unveils Store Remodeling Investment The company plans to retrofit more than 80 stores with its Elevate3 Ace experiential format. The Royal Group Acquires Trans World Marketing The deal reflects a growing demand for physical displays that support omnichannel journeys.
