Chatbots

Agentic commerce is still emerging, but its potential impact is coming into focus, reshaping how products are surfaced, compared and ultimately chosen.

The pilot places Roundel upstream in the shopper journey as discovery shifts to generative AI platforms.

Google’s Gemini-powered AI tools are pushing retailers beyond pilots and into real-world execution across discovery, commerce and customer service.

The home improvement rivals launched similar AI tools to help shoppers with home projects and advice.

Snipp Interactive created an infographic spotlighting key areas of shopper marketing that are being impacted by AI and examples of companies innovating in these areas.

Recent retail news includes Instacart testing its ChatGPT-powered AI shopping features and Circle K partnering with a cannabis company.

Beauty retailer deepens its relationship with Iterate.ai to quickly develop, deploy and scale digital experiences for its shoppers using pre-built modules.

From Convenience Store News, Nov. 15: