10 Trends Shaping the Future of Consumer Engagement We present a roadmap to the future of retail, adapted from Wunderman Thompson Intelligence’s “The Future 100: 2022” report. What Price Loyalty? The 2010 COLLOQUY Retail Loyalty Index Rising Stars Meet Veterans: Bevan Bloemendaal & Eric Green Media Ad Spending in 2007 The Store as Media: Digital Signage in 2005 Personal Beauty: Cosmetics P-O-P Report Elizabeth Arden Plans Marshall Field's Makeovers Marshall Field's Shops for Supermodels in Stores Custom Fit Apparel retailers want special treatment, so marketers are responding with displays that express the character of the store and the brand 1