Chatbots / Virtual Assistants / AI Agents

Learn how consumers can use the chat-style tool to get product recommendations for their gift-giving occasions.

CMO Nick Hammitt has the opportunity to "play and figure out" all the advances in technology and AI to drive growth and impact for the organization.

Learn how the AI assistant can access product price history, transcribe handwriting and make purchases on other sites.

Here's how the retail media provider will help brands and retailers better understand shopper behavior in the convenience channel.

Agentic commerce is still emerging, but its potential impact is coming into focus, reshaping how products are surfaced, compared and ultimately chosen.

Gemini-enabled innovations make it easier for consumers to find products and buy across Google surfaces and the retailer’s digital channels.

A new AI phone system provides faster support for shoppers calling the retailer with questions and seeking project advice.

Learn how the retailer is ramping up personalization in stores and online.

CPG leaders, along with tech experts in the field, recently shared their take on AI at the recent Shoptalk event held in Las Vegas.

The in-ChatGPT experience guides users to the products they’re searching for in less time and with the most up-to-date information.