Empire to Open More Stores in 2025
RMS Canada
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"We always are looking for opportunities to put stores up where we can make a lot of money and serve our customers and take market share from our competitors. So you'll see more FreshCo stores going up in Western Canada and Ontario," Medline said. "What we're seeing right now is, we can renovate stores at a lower cost and get a really good return, and we'll take the capital that we were spending on renovations and put up new stores in geographies where we don't have coverage, where we can take market share ... ."
Medline also said Empire is seeing consumer sentiment improve as inflation moderates and interest rates drop.
Earlier this year the executive said the same-store sales gap between its discount and traditional supermarket banners was narrowing.
"For the fourth quarter in a row, we continue to see the gap between full-service and discount same-store sales closing," he said. "We said this last quarter, and I'll say it again: We believe this will be advantageous to us as we continue to lean into our strengths as a full-service foremost grocer."
The focus on traditional grocery contrasts with competitors’ moves. Loblaw, for example, in recent months has opened several discount formats, with no plans of slowing down next year.
Empire revealed more 2025 plans in a media release, including:
- Continued focus on digital and data, through continued e-commerce expansion, and better personalization via the Scene+ loyalty program (including a deepened understanding of its customers to better allow the company to capture emerging trends).
- Improved store layouts, optimizing category and product adjacencies, and tailoring product assortments for each store.
- Enhanced efficiency and cost control through structured sourcing, optimized supply chain productivity and improved systems and processes, aided by its Voila e-commerce arm, pausing the opening of a fourth customer fulfillment center, and ending its mutual exclusivity with U.K. tech provider Ocado Group.
- Growing its own brands through increased distribution, shelf placement and product innovation.