Customer Experience

The technology provider's "Audience Optimizer" solutions replace retailers' traditional paper ads with targeted and personalized online ads.

The retailer is reducing visual and auditory stimuli for the benefit of shoppers with sensitivities.

An 88-foot dome, set up this month in Montreal first and then Toronto, will feature live DJ sets and 360-degree visuals of Mexico landscapes.

The first two Netflix Houses will open in 2025 at malls in King of Prussia, Pennsylvania, and Dallas.

Loblaw's latest compact supermarket debuts in Toronto's Liberty Village neighborhood.

When Therabody wanted to launch its products in third-party retailers in the U.K., the fitness and wellness brand turned to experiential agency Stellar Global.

Wakefern adds Caper Carts to ShopRite stores in the Philadelphia area, while Price Chopper and McKeever's Market & Eatery stores in Missouri deploy the technology.

The retailer's chief marketing officer took the stage as the opening keynote at the Path to Purchase Institute event in Chicago.

The Canadian retailer is also cutting its mutual exclusivity with Ocado.

The Canadian retailer is also on track to convert dozens of stores, primarily to its hard discount format.