CVS and Cigna Make Health Work Together

CVS/pharmacy is combining its substantial insights on health benefits with Cigna Corp.'s deep knowledge of retail consumer behavior to launch a new health and wellness initiative aligning the drugstore’s retail health care services with insurance benefits.In select markets, pharmacy patients enrolled in employer-sponsored Cigna plans receive discounts and resources as part of an upgraded experience at CVS stores for the Cigna Health Works program. Benefits include personalized "Health Tag" messages on their prescription bags that advise necessary health actions and promote the free Cigna health and wellness coaching services that are available to them, as well as an exclusive CVS ExtraCare Health card delivering a 20% discount on purchases of private-label OTC products such as vitamins and pain relievers.The Health Works program also offers discounts on CVS MinuteClinic services such as routine screenings, preventive care and treatment for minor illnesses. According to the insurer, this could improve access to care and significantly cut patient costs associated with urgent care and emergency room visits."As the popularity of retail health care continues to rise, Cigna Health Works is designed to help improve health care quality and address potential gaps in care,” said Michele Paige, vice president and general manager of Cigna Onsite Health, in a media release.The program furthers CVS' growing status as a health care innovator. Since first placing a stake in the health care ground by eliminating tobacco products from its assortment, the retailer has invested in initiatives aimed at lowering costs for pharmacy patients and providing holistic health solutions to shoppers."This new level of collaboration with Cigna is a part of the growing trend toward consumer-directed care," said Helena Foulkes, president of CVS Pharmacy, in the media release. “By providing information and cues for CVS customers and patients to help them get the most from their Cigna-administered health benefits, we also help them improve their health and reduce their health care costs in a way that's easy and convenient.”See Special Departments/Services in CVS' Profile for more on the retailer's health care offerings.

CVS and Cigna Make Health Work Together

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