Ahold Delhaize USA is enhancing its digital coupons in its latest effort to improve personalization and the omnichannel shopper experience at its five local chains: Food Lion, Giant Food, The Giant Company, Hannaford and Stop & Shop.
The grocery giant has partnered with Inmar Intelligence to provide its chains with enhanced capabilities, including a higher capacity for offers, access to new offer types, increased efficiency and an improved customer experience through more relevant savings, according to a news release.
“Advancing our capabilities in the loyalty space, and particularly with digital coupons, is key as we continue to increase overall digital customer engagement and deliver omnichannel growth,” Keith Nicks, chief digital officer for Ahold Delhaize USA, said in the release.
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Inmar has replaced Neptune Retail Solutions (formerly Quotient) as ADUSA’s exclusive digital coupon provider. All five local banners currently live on the Inmar platform.
“Since our partnerships launched, together we have presented more than $141 million in savings for Ahold Delhaize USA brand shoppers,” Rob Weisberg, president and executive vice president, MarTech solutions, Inmar Intelligence, added. “This early success underscores the value to shoppers through seamless access to savings, while enabling Ahold Delhaize USA brands to deepen customer loyalty and drive measurable results at scale. We look forward to continuing to deliver high-quality savings to all ADUSA brand shoppers in 2025.”