DIGITAL EXCLUSIVE: Black Friday, Cyber Monday Activation Gallery
Despite concerns of inflation and a decline in consumer interest during the lead-up to Black Friday and Cyber Monday (BFCM), these top spending occasions did not disappoint in 2023.
As it turned out, Black Friday (Nov. 24) saw a record $9.8 billion in online sales, a 7.5% increase from 2022 (not accounting for inflation), according to Adobe Analytics. For Cyber Monday (Nov. 27), consumers spent $12.4 billion, up 9.6% from 2022.
BFCM sales are also attracting younger shoppers. According to recent consumer research from Jungle Scout, 60% of Gen Z and 55% of Millennial consumers expected to shop on Black Friday, compared to just 30% of Baby Boomers and 36% of Gen Xers. Gen Z consumers are twice as likely to shop on Black Friday than Baby Boomers.
This meant brands and retailers had to go beyond the traditional methods of reaching consumers with this younger audience in mind. Here is a sampling of how some brands and retailers met consumers this year ahead of and during BFCM.