GameOn Technology, an artificial intelligence chat platform better known as ON Platform, has unveiled a new strategic retail partnerships with e-commerce brands of various verticals and sizes.
New clients include Kut from the Kloth, a premium denim brand; Business & Pleasure Co., an outdoor and lifestyle brand; and N+Bikes, a micromobility manufacturer licensed under Mercedes-AMG Petronas Formula One.
These partnerships highlight ON's experience with luxury and e-commerce brands, which includes engagements with fashion giants The Armani Group and Valentino, according to a media release. As ON expands its reach, it brings its conversational AI chat technology to a broader range of brands. The ON platform addresses the bulk of inbound inquiries, offering an automated AI chat experience designed to accelerate speed-to-resolution through the shopping journey.
“Partnering with ON marks a significant milestone for Kut from the Kloth as we look to redefine the digital shopping experience," Steve Morales, head of growth at Kut from the Kloth, said in the release. “As I look to drive profitable growth and identify opportunities in the tech stack for efficiency, collaborating with ON is a crucial first step. As a leader, I always look to partner with like-minded companies that are driving innovation. ON enables us to leverage the latest in AI chat technology, ensuring that every interaction our customers have with us online is personalized and engaging in real-time.”
In addition to its three new partners, ON says it is set to launch with more retail brands later this month.
"We welcome these new retail and e-commerce partners into the ON family,” said Richard Cheng, president of ON. “Our AI experiences empower brands to save time and increase revenue, while also providing personalized and engaging interactions with their customers. As we broaden our reach, we are not just transforming the way AI is used by leading retail brands but redefining the standards of customer engagement across industries."
Headquartered in San Francisco, the ON platform works with a slew of brands, including big names like The Armani Group and growing brands like Manolita and U Beauty, on customer service engagements. It also works with sports teams in the NBA, NFL, NHL and elsewhere, assisting with brand awareness, lead nurturing, ticket purchasing and venue logistics.