Albertsons Cos. has expanded its partnership with R.R. Donnelley & Sons Company (RRD), a provider of marketing, packaging, print and supply chain solutions, to “transform” its promotional marketing ecosystem and grocery merchandising strategy, according to a media release.
Albertsons is seeking to drive loyalty by reaching its audience beyond transactions and through localized and omnichannel marketing efforts supported by RRD.
“Customer shopping habits are unique to their local markets and their patterns are constantly evolving,” Sean Barrett, chief marketing officer for Albertsons Cos., said in the release. “Understanding the importance of these intricacies and having the ability to personalize and scale is a key opportunity to reach our loyal and valued customers in ways they prefer.”
Leveraging a number of proprietary retail marketing technologies, RRD says it will enhance the “velocity and execution” of personalized promotions at scale to increase return on promotions and engage customers at Albertsons’ chains nationwide with “high quality,” localized content, per the release.
RRD offers an end-to-end solution that comprises the entire creative and content journey, from photo and video creation to production, print and delivery. Using various technology, processes and automation, RRD creates circular pages, retail signage, as well as promotional, email and social media content to power localized and omnichannel marketing efforts.
“Our goal is to fundamentally elevate the shopper experience for Albertsons customers by reaching them with the right message, on the right channel, at the right time,” said Al duPont, chief commercial officer, RRD. “We’re taking a highly targeted approach to provide Albertsons Cos. customers with personalized, relevant information that speaks to their preferences and inspires their lifestyle and well-being.”