Column: #burnthesweatpants
Fast-forward two years into the pandemic, and we are finally seeing some hope and a return to more “normal” times that we’ve all been longing for. With this positive turn comes many things, like socializing with more friends and family, traveling, dining out and a return to shopping in-store. We share part 1 of our latest research that examines “The Evolution of the In-Store Shopping Experience,” and what that means for brands and retailers as more and more shoppers return to physical stores across most categories. Although fielded during the midst of the omicron variant wave, our survey respondents indicated that they were still shopping in-store, although the experience left something to be desired. (In part 2 coming in the May/June edition of the magazine, we’ll dive into the nitty gritty of which components of the in-store experience are engaging shoppers the most, including what’s driving their impulse purchases.)
This spring’s good news also brings with it a ramped-up return to in-person events for the retail industry. Considering that March 11, 2020, didn’t just mark the beginning of the pandemic, but also the last time many of us (myself included) worked in a corporate office, the return to in-person events brings even more excitement (our very own Future Forward conference takes place May 16-19 in Chicago).
In-person events represent a chance to reconnect face-to-face, outside of a Zoom square on a screen, with colleagues and old friends. It’s the chance to meet new industry connections IRL. It’s the energy in a room that comes from a live audience with a dynamic speaker on stage. It’s learning, sharing, discovering and discussing new ideas together.
So, in honor of returning to in-person events — and also returning to so many other things we once held dear — I hope you’ll join me in my campaign to #burnthesweatpants! Perhaps we’ll do a little bonfire at Future Forward.