Carolina Bethencourt
Customer Marketing Manager
Bacardi USA
Age 35
Bethencourt supports all of Bacardi’s below-the-line programming in the large liquor and club channel, as well as in “control states.” She leads a diverse set of portfolio programs that are sometimes cocktail-forward, sometimes occasion-forward, and she assists the digital/omnichannel transformation of the company’s largest retail partners. Bethencourt has a deep understanding of the BevAlc go-to-market strategy, brand management, the path to purchase, agency and account management. She also leads the development of value-added packs, setting up regional/national sweepstakes leveraging some of Bacardi USA’s sponsorships, including Live Nation and major-league sports teams. She also designs display structures for its brands, managing partnerships or sampling program executions. In the past year alone, Bethencourt has helped secure coveted display programs at Total Wine & More for Bacardi brands by working with shopper agencies to create pieces that were engaging, educational and enticing. In the process, Bacardi helped grow positive customer relations and rate of sale, propelling it to be one of the top three spirit suppliers. She has also built the commercialization launch plan, including tools and digital toolkits for the new Grey Goose Classic Martini Cocktail innovation, and created and executed the Old Fashioned Program — a 360-degree shopper program aimed at driving education and sales of participating brands. During the program period, she and her team helped grow return on sales (ROS) by more than 26%, outpacing overall spirits by more than 17%.
FUN FACT: Originally from Brazil, Bethencourt speaks three languages fluently. She loves the beach, playing golf and spending time with her two baby girls.